How to cancel GoDaddy
Cancel your GoDaddy Websites + Marketing plan to stop the fee. Below: the gotcha to know first (email is the universal one), what to back up before pulling the plug, and the exact seven clicks to get it done.
Read this first
If you have email like you@yourdomain.com through this provider, cancelling will switch it off. Set up replacement email first — Google Workspace ($6/user/mo), Fastmail ($3/user/mo), or Zoho Mail (free for one user) all work with your domain.
GoDaddy often sells the site, domain, email, Microsoft 365, SSL, and SEO add-ons as separate line items on the same account. Check ALL your products before cancelling — it\'s common to find $30/mo of forgotten add-ons. Cancel each one explicitly.
If your renewal is more than a month away, turn off auto-renewal NOW (rather than cancelling) so you don't lose the prepaid time. The product keeps working until the renewal date, then quietly ends.
Before you cancel
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Download a backup of your old site
Just in case. You'll never need it, but you'll wish you had it if you ever do.
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Export any contact-form submissions you want to keep
Old submissions live on the provider; once you cancel they are gone.
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Export your orders, customers and products
If you sold anything, download a CSV of your order and customer history. Most platforms have a single Export button under Commerce settings.
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Audit ALL your GoDaddy products
Go to account.godaddy.com/products and write down every line item. You're looking for the website plan, email plan, SSL certificates, domain registrations, SEO tools — anything that says "Renews in X days" with a price next to it.
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Check where your domain is registered
Your domain (the name like yourbakery.com) may be registered with this provider or with a separate registrar. If it's here, decide whether to transfer it out to a cheaper registrar (Porkbun, Cloudflare Registrar) or leave it where it is — both options work with your new site.
Cancellation walkthrough
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Sign in to GoDaddy
account.godaddy.com.
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Open "My Products"
Top-right menu → My Products. You'll see every active subscription.
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Find "Websites + Marketing"
Click the section header to expand the list of sites.
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Click the three-dot menu next to your site → Cancel
GoDaddy sometimes calls this "Manage" instead of a direct "Cancel". Click in, then look for "Cancel Plan" inside.
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Choose "Cancel at end of term" or "Cancel and refund"
Refund is only available within the 30-day window for annual / 48 hours for monthly. Outside that, pick end-of-term so you keep the time you already paid for.
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Now do the same for any email plan
If you had GoDaddy email (often Microsoft 365 365), cancel it separately from the same My Products page. ONLY do this once you've set up replacement email and migrated.
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Confirm
You'll get an email per cancellation. The site stays online until end of term. Your domain registration is a separate product — leave it if you want to keep your domain at GoDaddy, or see the transfer note below.
About refunds: GoDaddy: 30-day money-back guarantee on annual website plans, 48 hours on monthly. Auto-renewal is on by default — turn it off rather than waiting.
About your domain
GoDaddy domains can be transferred out at any time after the 60-day post-purchase ICANN lock. From the same My Products page, click Domains → your domain → Settings → Transfer Domain Away From GoDaddy. They'll email you the auth code. Porkbun and Cloudflare are usually half the price for renewal.