How to cancel WordPress.com
Cancel your WordPress.com plan to stop the recurring fee. Below: the gotcha to know first (email is the universal one), what to back up before pulling the plug, and the exact five clicks to get it done.
Read this first
If you have email like you@yourdomain.com through this provider, cancelling will switch it off. Set up replacement email first — Google Workspace ($6/user/mo), Fastmail ($3/user/mo), or Zoho Mail (free for one user) all work with your domain.
You're cancelling the PAID PLAN (Personal, Premium, Business, etc.), not the site itself. The site will drop to the free WordPress.com tier with their ads — that\'s fine because visitors are now reaching WhatIMade via your domain pointing.
Before you cancel
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Download a backup of your old site
Just in case. You'll never need it, but you'll wish you had it if you ever do.
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Export your WordPress content
Tools → Export. WordPress.com gives you a .xml file with all your posts, pages, and comments. Worth keeping even if you never need it.
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Export any contact-form submissions you want to keep
Old submissions live on the provider; once you cancel they are gone.
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Check where your domain is registered
Your domain (the name like yourbakery.com) may be registered with this provider or with a separate registrar. If it's here, decide whether to transfer it out to a cheaper registrar (Porkbun, Cloudflare Registrar) or leave it where it is — both options work with your new site.
Cancellation walkthrough
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Sign in to WordPress.com
Use the email you signed up with.
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Open Manage Purchases
Go to wordpress.com/me/purchases (or top-right avatar → Manage Purchases).
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Click your plan
Find the row for the site you brought over. The plan name (Personal, Premium, Business, etc.) is shown.
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Click "Cancel Plan"
Or "Cancel and Refund" if you are still inside the refund window.
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Confirm
The site drops to the free tier; the paid features (custom domain, removal of WordPress ads, plugins) come off. Your domain pointing keeps sending visitors to WhatIMade.
About refunds: WordPress.com gives a full refund within 14 days for annual plans and 7 days for monthly. After that, no refund — cancellation takes effect at end of cycle.
About your domain
Domains bought through WordPress.com can be transferred out after 60 days. Go to wordpress.com/me/purchases, click the domain, then Transfer to another registrar.