How to cancel Hostinger
Cancel your Hostinger plan to stop the fee. Below: the gotcha to know first (email is the universal one), what to back up before pulling the plug, and the exact six clicks to get it done.
Read this first
If you have email like you@yourdomain.com through this provider, cancelling will switch it off. Set up replacement email first — Google Workspace ($6/user/mo), Fastmail ($3/user/mo), or Zoho Mail (free for one user) all work with your domain.
If your hosting bundled a free domain, cancelling the hosting means you also need to decide what to do with the domain (transfer out, pay Hostinger to renew it standalone, or let it expire).
Before you cancel
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Download a backup of your old site
Just in case. You'll never need it, but you'll wish you had it if you ever do.
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Export any databases (WordPress, etc.)
If your old Hostinger site had a database (most WordPress sites do), grab a SQL dump from cPanel / hPanel → Databases → phpMyAdmin → Export.
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Export any contact-form submissions you want to keep
Old submissions live on the provider; once you cancel they are gone.
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Export your orders, customers and products
If you sold anything, download a CSV of your order and customer history. Most platforms have a single Export button under Commerce settings.
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Check where your domain is registered
Your domain (the name like yourbakery.com) may be registered with this provider or with a separate registrar. If it's here, decide whether to transfer it out to a cheaper registrar (Porkbun, Cloudflare Registrar) or leave it where it is — both options work with your new site.
Cancellation walkthrough
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Sign in to hPanel
hpanel.hostinger.com.
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Open Billing → Subscriptions
Top-right menu.
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Find your hosting plan
Look for "Hosting" rows; ignore Domain rows for now.
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Click the three-dot menu → Cancel Subscription
Hostinger may ask if you want to migrate or downgrade; pick Cancel.
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Choose a reason and confirm
Refund is only available within 30 days of purchase.
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Do the same for any unused domain or email add-on
If you don't need the domain at Hostinger anymore (because it's now pointing at WhatIMade via DNS), you can keep it there as registrar-only or transfer it out.
About refunds: Hostinger offers a 30-day money-back guarantee on hosting plans (excluding domains and add-ons).
About your domain
Hostinger domains can be transferred out after the 60-day lock. Hostinger has been known to delay transfers — start the auth-code request a week before you actually need it to move.